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Supercharge Your Maintenance Team, Reduce Costs, and Delight Residents

Your team needs AI-assisted maintenance intelligence to level up your resident response, resolve issues faster, unlock actionable insights, and add labor bandwidth.

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2.7x
ROI - Mezo pays for itself.
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Jason White

SVP of Asset Management
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Trusted by owner-operators & property managers in single family, multi-family & student housing. Built & led by seasoned property management professionals.

Don't Settle for Inefficient Property Maintenance

Improve Outcomes with AI at Every Stage of the Service Life Cycle

  • Improve your resident satisfaction and retention with 24/7 on-demand response and troubleshooting.
  • Get fast, 99% accurate problem diagnoses informed by data science and decades of hands-on experience.
  • Balance your operational efficiency without losing the personal touch your maintenance teams provide.
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Accelerate Resolutions & Increase Productivity

  • Boost your operational efficiency by reducing the time needed to review, triage, dispatch, and schedule by 25%.
  • Supercharge your most precious resource, maintenance technicians, with AI-assisted insights.
  • De-escalate routine issues and correctly identify and escalate emergencies.

Reduce Maintenance Costs & Optimize Profitability

  • Prepare technicians with the parts, tools, and recommended repair, reducing resolution time by 30%.
  • Eliminate unnecessary trips and after-hours emergency visits with remote diagnosis and troubleshooting.
  • Unlock actionable operations and performance data to run your business more strategically.
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Level up any property management system with easy-to-use maintenance intelligence. No new tools or technology are needed for your maintenance teams to adopt.

Mezo Maintenance Intelligence Platform

Mezo’s maintenance intelligence supercharges your end-to-end property maintenance operations from resident to diagnosis, resolution, and reporting.

24/7 Resident
Response & Mitigation

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Techs Know
Before They Go

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Operators Gain Vibility,
Bandwidth, and Cost Savings

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AI Engines (Mezo IP)

  1. Intelliflowsᵀᴹ
  2. Natural Language Processing
  3. Asset Tag Matching
  4. Recommended Skills & Parts
  5. Intelligent Intakeᵀᴹ
  6. Subject Matter Expertise
  7. Troubleshooting & Diagnosis
  8. Problem Classification

4.5★

Average resident
rating out of 5 stars

99%

of work orders are described accurately

30%

reduction in resolution time

25%

reduction in work order review time

Property maintenance solutions that improve outcomes for residents, technicians and leaders.

Empowered Leaders

Leaders gain the visibility to make strategic decisions and run smarter operations, unlocking additional labor capacity, cost savings, and actionable data insights for strategic asset management and planning.

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Prepared Technicians

Technicians arrive prepared and resolve issues faster thanks to work orders enriched with a problem diagnosis, recommended repairs, parts, tools, appliance data, and media.

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Happier Residents

24/7 support, including emergency handling. Residents can describe their problem in their own words, with coaching to troubleshoot issues in real-time and provide details that ensure their issue can be fixed on the first visit.

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Our Satisfied Customers

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“Integration and onboarding with Mezo was seamless. Mezo easily plugged into our system of record. Technicians still go to the same place for work orders, but the work orders themselves are far more actionable. Mezo’s customer team helped us roll out quickly and supported us every step of the way.”

Steve Krutsch

VP, Innovation & Technology

A large screen features Mezo as the Landlord/ Owner Technology of the Year winner. The screen has shades of blue and purple.
"Mezo has been great for our property! Residents receive valuable coaching and my team and I get more detailed maintenance requests, including helpful pictures and videos. Max helps us achieve a quicker turnaround time and assists us in providing exceptional customer service."

Anthony Hicks

Maintenance Supervisor

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“Mezo is an extension of my team and has dramatically improved our resolution times. I’m working with them regularly to build capabilities that will change the game for our maintenance operations.”

Alex Cotto

VP of Property Services

A large screen features Mezo as the Landlord/ Owner Technology of the Year winner. The screen has shades of blue and purple.
"Mezo makes facilities data usable, which is usually chaotic, by focusing on the front end. The Mezo platform gives us better visibility into our operations and pays for itself with features coaching residents to mitigate damage."

Jason White

SVP of Asset Management

2.7x

ROI

Turnkey Integrations

Seamless PMS integration eliminates the need for your maintenance techs to adopt new technology. Reach out to learn about other PMS options Mezo offers.

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About Us

We’re on a Mission

Team Mezo is made of industry professionals, functional experts, creatives, and builders who share a passion to fix home maintenance at the start. We pride ourselves on being collaborative, responsive, and innovative partners eager to help our customer teams—and each other— find ways to unlock new ideas and solutions to unnecessary maintenance ops inefficiency and waste. 

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MEZO BLOG

Articles

Mezo Crowned Property Maintenance Platform of the Year by PropTech Breakthrough

Mezo named Property Maintenance Platform of the Year by PropTech Breakthrough Awards, recognizing Mezo's success eliminating unnecessary property maintenance costs and friction for Multifamily and Single-family Owners, Operators and Property Managers.

Shifting Gears: How Advanced Technology and AI Are Driving Property Maintenance into the Future | Mezo

Mezo's AI-powered Maintenance Intelligence platform helps Owners optimize maintenance, save money, and improve the resident experience.

Mezo Announces Interface with Yardi, Bringing Maintenance Intelligence Solutions to Yardi’s Multifamily Owners & Operators

Award-winning, property maintenance leader, Mezo, announced its interface with Yardi, an industry-leading investment and property management software, ensuring residents and maintenance teams benefit from Mezo technology within their existing Yardi tools.

Ready to Take the Guesswork Out of Property Maintenance?

Whether you're exploring the centralization of resources for the first time or you want more visibility into your property maintenance operations, we have a program for you.
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